About Vintage Vibes
Who is Vintage Vibes for?
Vintage Vibes caters to fashion enthusiasts who appreciate the timeless elegance of vintage clothing. Our target customers are individuals who value unique, high-quality vintage pieces that reflect the charm of bygone eras.
What is the style of Vintage Vibes?
Vintage Vibes offers a curated collection of vintage blouses, dresses, jeans, T-shirts, and tops. Our style is characterized by a blend of classic and retro designs, ensuring that each piece is both unique and stylish.
Product Information
What types of products does Vintage Vibes sell?
We specialize in vintage clothing, including blouses, dresses, jeans, T-shirts, and tops. Each item is carefully selected to ensure it meets our high standards of quality and authenticity.
Are the products authentic vintage?
Yes, all our products are authentic vintage pieces. We take pride in offering genuine items that have stood the test of time.
Ordering & Payment
What payment methods does Vintage Vibes accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience.
Is my payment information secure?
Yes, we use secure payment gateways to ensure that your payment information is protected.
Shipping & Delivery
What are the shipping options?
We offer two shipping options: Standard Shipping via DHL or FedEx, which costs $12.95 and takes 10-15 business days, and Free Shipping via EMS for orders over $50, which takes 15-25 business days.
Do you ship internationally?
Yes, we ship worldwide, with the exception of a few remote areas in Asia and other regions.
How can I track my order?
Once your order is shipped, you will receive an email with tracking information so you can monitor the delivery status.
Returns & Exchanges
What is the return policy?
You can return or exchange items within 15 days of receiving your order. Please refer to our Returns Policy for more details.
How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer service team at [email protected], and they will guide you through the process.
Customer Support
How can I contact customer support?
You can reach our customer service team at [email protected] for any questions or concerns regarding your order.
What are your business hours?
Our customer service team is available Monday through Friday, 9 AM to 5 PM PST.
Account Management
How do I create an account?
You can create an account during the checkout process or by visiting the “My Account” section on our website.
How do I reset my password?
If you need to reset your password, click on the “Forgot Password” link on the login page, and follow the instructions sent to your email.
Thank you for choosing Vintage Vibes. We are dedicated to providing you with a seamless shopping experience and bringing the timeless elegance of vintage fashion to your wardrobe.